Every major game needs a support center, and Garena Free Fire is no exception. The Free Fire Help Center is where players can share the concerns and report problems to the devs. If you encounter payment failure issues while topping up Diamonds, this is also the place to visit.

Free Fire Help Center Support
Free Fire Help Center at your service

Our article today will provide you with an in-depth guide on how to contact Free Fire Help Center for support. Stay tuned!

How To Contact Free Fire Help Center For Support

If you have problems playing Free Fire that fall to one of the following categories, you can contact the Free Fire Help Center:

  • Game Concerns
  • Payment Issues
  • Hacker Report
  • Negative Diamonds

Here's how players reach the Free Fire support team for help:

  • Step 1: Visit the official Free Fire Support Center at "ffsupport.zendesk.com".  Choose the "Submit a request" button in the top-right-hand side corner of the website.
  • Step 2: Pick your region (in Free Fire) and proceed to fill out a form with general information. These include your in-game ID, along with other details. Click the drop-down arrow to choose the type of requests you want.
  • Step 3: Select the type of problem you're having. Check the drop-down for common issues.
Free Fire Help Center Requests
Choose a problem you want to report
  • Step 4: Attach any proof you have in a video format for the best clarity. Only hack reports with video attachments will be accepted. Screenshots are not an option since they can easily be edited.
  • Step 5: Hit the "Submit" button when you're done with the request form. The Free Fire support team will contact you as soon as they finish reviewing the request. However, make sure that you leave all the details correct. False information may result in your requests not being fixed.

>>> Also Read: How to report Free Fire bugs?